Server key not getting cached

I've used Sourcetree to setup a git repo on bitbucket. Everything on my end works fine but my friend who has a bit bucket account and admin access to the bitbucket repo is trying to connect using source tree as well to pull the files. He loads the private ssh key and goes to clone the server(recognizes url path fine) but when he goes to begin cloning he gets an error message stating the key for '' hasn't been cached yet. He clicks yes to accept the servers key but it just keeps spamming him to accept the key no matter how many times he accepts it.

This is the box that keeps popping up.

Error message

Does anyone know how to fix this?


1 answer

This widget could not be displayed. For me it was the submodules, needed to run git submodule update.


  1. Open a DOS cmd window (cmd.exe or something similar)
  2. "cd" to where plink.exe is
  3. Run the command:
    1. plink.exe -v
    2. It will ask you if you whan to store key in cache, write Y.


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