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SSH not working

Alex Anthony October 11, 2019

I have configured SSH but still, it's giving me an error `git@adlm.nielsen.com: Permission denied (publickey).`

 

I don't know what to do

Please help

1 answer

0 votes
Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2019

Hello @Alex Anthony,

I can see your question is tagged with Bitbucket Cloud, but I believe you're trying to configure SSH with Bitbucket Server – can you confirm this?

The most likely cause is that you haven't registered correct key in your Bitbucket account. You can get verbose log of the connection attempt by adding -vvv options to your ssh command, like this:

ssh -vvv git@adlm.nielsen.com

Another possible problem might be that your Bitbucket instance is not hosted directly at adlm.nielsen.com, or its ssh is running on a different port, and you're hitting another server or service.

Please double check your connection parameters and then check out the verbose log of the SSH connection attempt.

I hope this will shed some light on what's going on.

Cheers,
Daniil

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