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SSH Keys Option Missing from Workspace Settings



I have admin privileges for two Bitbucket workspaces which I did not create.

  • Workspace "A" is an older workspace that is on the Standard plan.
  • Workspace "B" is a newer workspace that is on the Free plan.

When I compare the workspace settings for A and B, I notice that Workspace A is missing several options, including "SSH keys" and "APPS AND FEATURES".


Why can't I add SSH keys to Workspace A? Could this be a permissions issue?


For additional context, I'm asking this question because I believe it may be related to another issue I'm having: I cannot connect Workspace A to my Docker Hub account. Workspace B connects just fine.


Thank you in advance for your help!



I have identified another difference between Workspace A and Workspace B: I cannot create pull requests to Workspace B from any other workspace.

  • YES:   Personal Workspace -> Workspace B
  • YES:   Workspace A -> Workspace B
  • YES:   Workspace A -> Workspace A
  • NO:    Workspace B -> Workspace A
  • NO:    Personal Workspace -> Workspace A

For example:


Note that the repo in Workspace A was forked from Workspace B:



Why can't I create pull requests from my Personal Workspace or Workspace B into Workspace A?



Another clue! In Workspace A, the Pipelines and Deployments pages show the repository creator's user name instead of the workspace name in the repo path:


Is this a bug?
Workspace B shows the workspace name like I would expect.

1 answer

I contacted Atlassian support and they clarified the issue for me: 

  • Workspace A is a personal workspace
  • Workspace B is a shared workspace

Unfortunately it is not possible to convert a personal workspace to a shared workspace. Instead, I need to create a new shared workspace and transfer all of my existing repositories from the personal workspace.

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