Restore admin account

I'm currently evaluating JIRA and Stash for purchase. We're using the JIRA user server to authenticate against Stash. Our server shutdown due to a power outage, and when I brought it back up, the connection between the two services was broken. Everyone can still log into JIRA fine, but are unable to authenticate with Stash. Unfortunately, the local Stash admin account is no longer work either (it may have been disabled). Is there anyway to fix this problem? I just keep getting an error saying the authentication server can not be reached. I'm willing to rebuild the database if need be (we're using postgres), but I don't want to lose our git repos. Please help!

1 answer

Hi Brian,

I'm sorry to hear that. Please raise a support ticket so we can help you restore Stash.

Charles

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Piotr Plewa
Published Dec 27, 2017 in Bitbucket

Recipe: Deploying AWS Lambda functions with Bitbucket Pipelines

Bitbucket Pipelines helps me manage and automate a number of serverless deployments to AWS Lambda and this is how I do it. I'm building Node.js Lambda functions using node-lambda&nbsp...

2,034 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you