Restore Client missing Edited



I want to restore a backup from a bitbucket 4.8.3 instance to a new 4.8.3 instance on a different server.

When using the Bitbucket Backup Client, it gives this output in debugging mode:


2017-07-22 16:49:03,453 INFO Initializing
2017-07-22 16:49:05,594 INFO Unpacking bitbucket.tar to /var/atlassian/application-data/bitbucket_restore
2017-07-22 16:49:14,673 D Unpacking system backup to /var/atlassian/application-data/bitbucket_restore/shared
2017-07-22 16:49:14,700 ERROR bitbucket.tar could not be restored /var/atlassian/application-data/bitbucket_restore/ (No such file or directory)
at Method) ~[na:1.8.0_131]
at ~[na:1.8.0_131]
... 13 more frames available in the log file


Can I force to ignore this issue somehow and get to the repositories ?


Same issue, but there was no apparent fix for it online:



1 answer

0 vote

Hi Pascal, looks like the zip file doesn't exist in that location and the restore failed. You'll need to move it there and point the client to it.

Can you confirm that you've followed all the steps at Using the Bitbucket Server Backup Client?

Best regards,


Hi Ana,

the docs doesnt say anything about
How/Where do I create this file and why is it needed when I want to restore to a different server entirely?



Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

25,370 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you