Request payment for free plan

Artem
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November 14, 2023

Hello.

I start getting error which about payment even I under free plan.

Screenshot 2023-11-14 171233.png

Thank for help!

1 answer

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Sanjen Bariki
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November 14, 2023

Hi @Artem ,

 

Welcome to Atlassian community!

In bitbucket there is some limitation and restriction in the free plan.

Cause :-

 

remote: [ALERT] Your push failed because the account 'username' 
has exceeded its user limit and this repository is restricted
to read-only access. To restore write access, ask an account administrator to
upgrade their plan.

 

Solution :- 

  • There are some restiction of this causes for this error message, the steps you will need to follow will depend on the cause.
  • If you are a Free customer - the plan limit for all Free-tier users is 5 by default.
    If you exceed this limit by adding more than 5 users to your workspace - you will not be able to push and will need to remove users from the workspace accordingly.

Please find the below document for the more information.

 

Hope you got the solution.

Regards,

Sanjen

Accept the answer If it helps you😊.

Artem
I'm New Here
I'm New Here
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November 14, 2023

It seems like i have met the restrictions, but anyway the problem above still exist
Check attachment.

Screenshot 2023-11-14 173206.pngThanks!

Sanjen Bariki
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November 14, 2023

Hi @Artem ,

 

Thanks for sharing the screenshot.

Please click on the see these users and check have you added more than 5 user ..?

Just remove the users and start again push then it will work.

For reference 

 

Regards,

Sanjen

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