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Remove Bitbucket Cloud and replace switch-to-Link with Bitbucket DataCenter


Hi Atlassian team, 

referring to @Carolin and the closed issue Is it possible to remove bitbucket product from my... ( it is not possible to delete the Bitbucket Cloud from our cloud instance on my own.

But we decided after some test phase of the bitbucket cloud solution to use the bitbucket DataCenter instead. We managed to connect our Jira Cloud with Bitbucket DataCenter via app tunnel but didn't manage to get rid of the bitbucket cloud.

Could you please delete Bitbucket Cloud for us?

Beste regards
David Segers

2 answers

0 votes
Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 02, 2023

Hi @David Segers 

Is this instance of Bitbucket Cloud on the free plan?  

Hi @Robert Wen_ReleaseTEAM_ 

yes it is... 

Currently the whole cloud products are in a free plan but we are going to upscale this to license ranges between 100 and 200 soon.

The Bitbucket Cloud is instead not planned to be used in future

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 03, 2023

Hello @David Segers ,

You should be able to delete a Bitbucket Cloud workspace by following the instructions outlined in the below article : 

It's important to note that only administrators of the workspace have permission to delete it, so in case you are not an Admin of the workspace in question, you will need to ask one of the Admins to delete it for you.

Also, as per what is described in our documentation Delete an account | Bitbucket , it might take up to 30 days for a resource to be completely deleted from our systems.

If you have any questions or if you run into any issues deleting the workspace, please let us know.

Thank you, @David Segers !

Patrik S

Hi Patrik

I already deleted the test workspace some days ago...

But the Bitbucket Cloud "app" is still there and not removable by myself (see attachements)Bitbucket-Cloud_delete-issue_1.pngBitbucket-Cloud_delete-issue_2.pngBitbucket-Cloud_delete-issue_3.png

Hi @Patrik S 

just following up on this. The bitbucket cloud is still active in our system and can't be deleted. All workspaces are already deleted since more than a week...

Could you please delete it for us?

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