Recovery codes

[bluehouse-technology-external]

Hi,

I have 2-factor authentication enabled on my account and I had to replace my mobile device. Trouble is that my somehow the Authenticator application on my new device does not have an entry for Bitbucket, even though I used a backup from itunes to setup the new device.

When I try the retrieve recovery codes via SSH using "ssh git@bitbucket.org recovery_codes", I keep getting the response "<username> does not have two-step verification enabled". 

Can someone help me resolve this please?

regards,

Chandru

[minister87]

Same issue.