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David Gleich
David Gleich
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Apr 10, 2023

Hi, I was trying to login with my bitbucket account to access a new repository I've been invited to, but cannot login as my account has been de-activated. Can someone please reactivate my account dgleich?

I get this error when I try to login and access the new repository

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Thanks!

David

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 12, 2023

Hi @David Gleich and welcome to the community!

Your Bitbucket Cloud account was set to inactive, so I went ahead and reactivated it.

Please feel free to let me know if you are able to log in now and if you need anything further.

Kind regards,
Theodora

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Apr 10, 2023

Welcome to the Atlassian Community!

You will need to talk to your Bitbucket admins about this - it's only been deactivated from your Bitbucket (if it had been deactivated as an account in general, you would not be able to post here with it!)

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