Push stopped working / hooks/pre-receive cannot be spawn

[Edmund Hupf]

Hi,

we are currently facing an issue with Bitbucket 5.16.3 running on Windows. When trying to push some commits we get some error like:

Pushing to ssh://.....git
error: cannot spawn hooks/pre-receive: No such file or directory
To ssh://....git
! [remote rejected] feature/1234 -> feature/1234 (pre-receive hook declined)
error: failed to push some refs to 'ssh://.....git'

In the Bitbucket log we see the following (after enabling debugging):

2019-10-29 08:53:16,919 INFO [ssh-scm-request-handler] xx @MYOELJx533x14x0 12liqcw XX.XX.XX.XX SSH - git-receive-pack '/test/test12.git' o.h.c.internal.StandardQueryCache HHH000248: Starting query cache at region: query.repositoryBySlug
2019-10-29 08:53:17,029 DEBUG [ssh-scm-request-handler] xx @MYOELJx533x14x0 12liqcw XX.XX.XX.XX SSH - git-receive-pack '/test/test12.git' c.a.s.i.s.g.p.ssh.GitSshScmRequest Started git command receive-pack
2019-10-29 08:53:17,341 DEBUG [ssh-scm-request-handler] xx @MYOELJx533x14x0 12liqcw XX.XX.XX.XX SSH - git-receive-pack '/test/test12.git' c.a.bitbucket.scm.BaseCommand Executed C:\Program Files\git\mingw64\bin\git.exe receive-pack C:\Bitbucket\shared\data\repositories\11
2019-10-29 08:53:17,341 DEBUG [ssh-scm-request-handler] xx @MYOELJx533x14x0 12liqcw XX.XX.XX.XX SSH - git-receive-pack '/test/test12.git' c.a.b.scm.ssh.SshCommandExitHandler C:\Program Files\git\mingw64\bin\git.exe receive-pack C:\Bitbucket\shared\data\repositories\11: (Exit code: 0)
2019-10-29 08:53:17,341 WARN [ssh-scm-request-handler] xx @MYOELJx533x14x0 12liqcw XX.XX.XX.XX SSH - git-receive-pack '/test/test12.git' c.a.s.i.s.g.p.ssh.SshReceivePack test/test12[11]: Git hooks have not been called. Please verify that the hooks are configured correctly - see https://confluence.atlassian.com/display/BITBUCKETSERVERKB/Git+hook+scripts+are+not+executing?utm_campaign=in-app-help&utm_medium=in-app-help&utm_source=stash&locale=de_DE%2Cde for details

Reviewing the provided link from the log does not give a clue - hook files are there and atlbitbucket user has full control. Has anyone experienced the same problem and has a solution to this to make it work again?

Thanks,

Edmund

[Edmund Hupf · Accepted solution]

Solved it myself: Git installation was broken. Uninstalling and installing git to a different path solved the issue.

[Gursidak Singh]

@Edmund Hupf can you please explain bit more on this, what steps you actually followed