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Push failed Error message

Spencer Shaw
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Sep 23, 2023

We are getting the following error message:

remote: ********************************************************************************
remote: [ALERT] Your push failed because the account 'quickbusteam' has exceeded its
remote: [ALERT] user limit and this repository is restricted to read-only access.
remote: [ALERT] Change your plan to restore write access:

 

We arent aware of any changes to our plan recently so unsure why we are suddenly getting these messages. 

 

 

1 answer

1 vote
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 24, 2023

Hi Spencer,

I can see that your workspace has been downgraded to Free due to an issue with the payment method - as you have 6 members present on your workspace, this exceeds the 5-user limit for Free.

I would suggest following our article below to resolve this issue:

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

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