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Problem with invitation mail

Hi,

I’m not receiving any bitbucket invitation mail in my mail professional, my mail has been changed because my name was wrong.

Other Atlassian e-mails works correctly, only the invitation email from bitbucket doesn't arrive at my inbox

How can I active my account?

If you can help me, please


Thanks, 

1 answer

0 votes
Andy Heinzer Atlassian Team Aug 23, 2022

Hi Angelo,

I saw that there were some bounced messages to your address recently. I have removed these suppressions from our side.  Please try to resend the invitation once more.  It should work now.

If your email address has changed recently, please let us know the exact email address you are using here and we can investigate further if need be.

Regards,

Andy

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