Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,467,377
Community Members
 
Community Events
177
Community Groups

Problem: "Someone has already added that key as an access key to a repository."

yang8392
yang8392 May 09, 2022

I cannot add my SSH key to my account because of this: "Someone has already added that key as an access key to a repository."

I have checked all the places (company user, all the repositories I see etc.) but this key is not associated to none of the repositories nor users I know of.

I have tried to SSH bitbucket.org, but is does not say any details:

Answer
Watch
Like Be the first to like this
62 views

1 answer

0 votes
Theodora Boudale
Theodora Boudale Atlassian Team May 11, 2022

Hi @yang8392 and welcome to the community.

I have created a ticket with the support team so you can share the public SSH key you are trying to add and we can then check in our system where this key is added. The support ticket is visible only to you and Atlassian staff.

I used the email of your community account to create the ticket, you should have received an email with a link to the support ticket. Please leave a reply in the ticket and share the public SSH key you are trying to add, and one of the Bitbucket Cloud support engineers is going to look into this.

Kind regards,
Theodora

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS

Atlassian Community Events

See all events