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Problem: "Someone has already added that key as an access key to a repository."

patelpreksha March 15, 2022

I cannot add my SSH key to my account or at project level because of this: "Someone has already added that key as an access key to a repository." Note that I am able to add SSH key into specific repository.

I have checked all the places (company user, all the repositories I see etc.) but this key is not associated to none of the repositories nor users I know of.

I have tried to SSH bitbucket.org, but is does not say any details:

ssh -T git@bitbucket.org
authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled

 

Could anybody please suggest/help where the SSH key is being used?

No, using multiple SSH keys is not an option.

 

1 answer

0 votes
Caroline R
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 16, 2022

Hi, @patelpreksha, welcome to the community! 

As we’ll need to know the public SSH key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. 

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,
Caroline

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