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Possible phishing email

Hello,

 

I have recieved a suspicious email from "BitBucket Atlassian <noreply-atlassian@bitbuckets.eu>" regarding a password change that I have not triggered. 

 

Is this a valid email? and is "@bitbuckets.eu" an Attlassian domain?

 

Thank you and have a good day!

Atlassian email.png

1 answer

1 accepted

0 votes
Answer accepted

Hi @Calin Durnea,

This is most likely a phishing email.

bitbuckets.eu is not an Atlassian domain.

Bitbucket Cloud uses Atlassian accounts for authentication, and Atlassian account password reset emails come from an email noreply+XXXXXXXXX@am.atlassian.com

You can request a password reset email via the following link to see what a legitimate Atlassian account password reset email looks like (you don't need to actually reset your password)

Kind regards,
Theodora

Hi @Calin Durnea,

You are very welcome!

I've talked with my team and we can help get the domain delisted, but we would need to provide some evidence.

Do you perhaps still have the email in your inbox and would it be possible to provide us with the raw .eml file of the phishing email?

If so, I can create a support ticket that will be visible only to you and Atlassian staff, so that you provide the .eml file there instead of here publicly.

Kind regards,
Theodora

I still have the email and I can share the eml file :) 

Thank you @Calin Durnea!

I have created a support ticket using the email of your community account. You should have received an email in your inbox with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here (the contents of the ticket won't be visible to anyone else even if they have the URL).

You can leave a reply in the support ticket and add the .eml file as an attachment.

If you have any questions, please feel free to let me know!

Kind regards,
Theodora

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