Please stop from continuing to send "Undeliverable:" replies every 5 minutes

On Monday, 9/30/13 at 6:00 PM PT, I sent a large attachment to from to a developer working on a tool for us. Every 5 minutes since then, I've received the reply below.

I've sent nothing with attachments since that time.

Please stop sending these "Undeliverable" replies from your mail server.

Delivery has failed to these recipients or groups:

This message is larger than the size limit for messages. Please make it smaller and try sending it again.

Diagnostic information for administrators:

Generating server:

#< #5.3.4 552 5.3.4 Message size exceeds fixed limit> #SMTP#

Original message headers:

Received: by with SMTP id s3csp118810wjk; Mon, 30 Sep 2013
17:58:16 -0700 (PDT)
X-Received: by with SMTP id qv6mr31133431pab.59.1380589094495;
Mon, 30 Sep 2013 17:58:14 -0700 (PDT)
Received: from ( []) by with ESMTPS id a4si2075111pbj.227.1969.
(version=TLSv1 cipher=RC4-SHA bits=128/128); Mon, 30 Sep 2013 17:58:13 -0700
Received-SPF: pass ( best guess record for domain of designates as permitted sender)
Authentication-Results:; spf=pass ( best guess record
for domain of designates as permitted
Received: from WOPR.fstc.local ([fe80::115c:6f5b:d59f:fa2b]) by
WOPR.fstc.local ([fe80::115c:6f5b:d59f:fa2b%11]) with mapi id 14.03.0158.001;
Mon, 30 Sep 2013 17:57:46 -0700
From: Adam Cornelius <>
To: Chandra Nalaani <>
Subject: Fwd: Super Site Survey Web Header
Thread-Topic: Super Site Survey Web Header
Thread-Index: AQHOvgCAHjSelrbDOkatty+cl3l7Zpne9a+QgAANwgCAAAL/Mg==
Date: Tue, 1 Oct 2013 00:57:46 +0000
Message-ID: <>
References: <D9DF618A3EB7A84D8F65F9B7EE7E36AA0DA1604C@WOPR.fstc.local>,<>
In-Reply-To: <>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
Content-Type: text/plain
MIME-Version: 1.0

2 answers

1 accepted

0 vote

We are not bitbucket support, we're a community of Atlassian end users, with no access to the servers you are having a problem with.

I'm afraid you need to contact the people sending the undeliverable message back to bitbucket in the first instance, and then bitbucket support in the second.

Thanks -- I talked with support; they were able to take care of the issue.

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