Please help me delete my account

[Luna Tang]

I no longer use this account.

Please help me delete my account. Thanks.

[Ollie Guan]

Hi @Luna Tang ,

To delete an account:

1. Access your Account settings at id.atlassian.com/manage-profile.

2. Select Account preferences.

3. Navigate to the Delete your account section and select Delete account.

4. Before you delete the account, carefully read what happens to the deleted account.

5. Select Delete account and confirm you want to delete it in the confirmation dialog that appears.

KB: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

[Luna Tang]

I can't delete my account.

[Ollie Guan]

You can only delete or deactivate managed accounts. If your organization doesn’t manage the account you no longer need, you can remove the user instead.

https://support.atlassian.com/user-management/docs/delete-a-managed-account/

[Ollie Guan]

If you’re using SAML SSO, remove the user from your identity provider before you delete their account. If you don’t remove the user from your identity provider, their Atlassian account will get created again and they'll still be able to log in.

If you manage users through Google Workspace, remove the user from Google Workspace. Then contact Support to request deletion of the user’s account.

Olny organization admin can do this.