Please fix Bitbucket timeout

For about the past 2 weeks, Bitbucket continually logs me out within the same day. I've asked others and they have noticed the same thing. Please allow us to be logged in for a longer period of time without having to re-login.

1 answer

This widget could not be displayed.

Hi Keith! We recently changed our session timeout platform settings to be specific for inactivity. This means that you'll be logged out of Bitbucket Cloud when you have no activity on your browser within 24 hours. Doing any action within 24 hours such as clicking a link, button, etc will refresh your token, and you will not be logged out.

 

If this is not your case and you're still being logged out even when you're being active, please let us know so we can look into it.

Cheers,

Ana

Hey again Keith, just wanted to add that this has been raised as a bug and it's been fixed with major priority. You can watch https://bitbucket.org/site/master/issues/14080/getting-logged-out-frequently to receive further updates on its resolution.

Regards,

Ana

Ok thanks. I thought something seemed off there.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 21, 2018 in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

1,320 views 8 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you