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Pipeline two factor authentication forced and cannot enable pipeline


I setup a new workspace.

I cloned a repository from another bitbucket space.

I am now the admin on my workspace and I have a project with that cloned code.

My admin account have two factor authentication enabled.

I want to add a pipeline.

On the pipeline settings, I can see that pipeline isn't enabled.

I cannot enable it because it claims that I need two factor authentication enabled.

It is enabled.

What am I missing?

1 answer

1 vote
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 22, 2022

Hi @Jozsef Samuel and welcome to the community!

I see that you have created a support ticket for this issue and it has been resolved. I just wanted to leave a reply here for any other users who may come across your question with the same issue:

Bitbucket Cloud uses Atlassian accounts (the ones for for authentication, to provide single login to different Atlassian Cloud products.

At the moment, it is possible to set up 2FA both for the Bitbucket Cloud account via, and also for the Atlassian account via

In order to enable Pipelines, it is necessary to enable 2FA on the Bitbucket account, instead of the Atlassian account.

Kind regards,

This was a real mixup, it turns out that the SSH part was my fault! thanks for the help!

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 24, 2022

Hi @Jozsef Samuel ,

You are very welcome, we have a feature request to have unified 2FA in order to avoid such confusion:

If you ever need anything else, please feel free to reach out!

Kind regards,

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