Pipeline fails: failed to resolve reference

[Tim Kist]

Getting this issue in Piplelines. Is there a service disruption?

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 503 Service Unavailable

[Theodora Boudale · Accepted solution]

Hi @Tim Kist,

The engineering team is currently looking into this issue, you can subscribe for updates on the following incident report on our status page:

https://bitbucket.status.atlassian.com/incidents/p34t0g9dmk2w

Kind regards,
Theodora

[Dominik Feiler]

Getting exactly the same error message again right now

[Bea Bugtong]

Hi! Getting the same issue as well with 500 Internal Server Error:

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

[Rangana Minesh]

Same here.

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

[Ricardo Anders]

Same issue

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests v20.10.24-multiarch-prod-stable]: 500 Internal

[Theodora Boudale]

Hi everyone,

I believe you were affected by the following incidents which have now been resolved:

https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71

https://bitbucket.status.atlassian.com/incidents/19b4rq4rwfqw

At the top of both pages, there is a link Subscribe to updates, if you would like to get notifications when we create, update, and resolve an incident.

Kind regards,
Theodora

[김경민]

Error

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

I tried to upgrade docker image from node: 16.14.0-slim to 16.14.0
and this is happening.

[Bjorn Basar]

Same issue happening right now

```

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error
```

[Theodora Boudale]

Hi @Bjorn Basar, @Adriaan Swanepoel and @김경민,

I believe you were affected by the incidents we had earlier today:

• https://bitbucket.status.atlassian.com/

The incidents have been resolved now, our apologies for the inconvenience this may have caused to you and your team.

At the top of the status page, there is a link Subscribe to updates. You can use that if you would like to get subscribed and get notifications when we create, update, and resolve an incident.

Kind regards,
Theodora

[Adriaan Swanepoel]

Same issue here right now:

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

[mohammed rawashdeh]

same problem happening RN

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests v20.10.24-multiarch-prod-stable]: 421 Unknown

[dionizioaf]

Im having the same problem today as well.

```
rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests v20.10.24-multiarch-prod-stable]: 421 Unknown

```

[Rob Serranilla]

having the same problem as well 

[jabion]

Same problem here in my pipelines

[Santiago Bertola]

@dionizioaf I was experiencing the same issue, but now is working properly.

[dionizioaf]

Just tried again and its working now.

[Bea Bugtong]

Hi! Getting the same issue as well with 500 Internal Server Error.

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

EDIT: Sorry, this was meant to be a reply to the comment above.