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Pipeline fails: failed to resolve reference

Edited

Getting this issue in Piplelines. Is there a service disruption?

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 503 Service Unavailable

5 answers

1 accepted

1 vote
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 16, 2022

Hi @Tim Kist,

The engineering team is currently looking into this issue, you can subscribe for updates on the following incident report on our status page:

https://bitbucket.status.atlassian.com/incidents/p34t0g9dmk2w

Kind regards,
Theodora

Getting exactly the same error message again right now

Bea Bugtong
I'm New Here
I'm New Here
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Jul 05, 2023

Hi! Getting the same issue as well with 500 Internal Server Error:

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error
Rangana Minesh
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Jul 05, 2023

Same here.

 

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

Same issue

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests v20.10.24-multiarch-prod-stable]: 500 Internal

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 07, 2023

Hi everyone,

I believe you were affected by the following incidents which have now been resolved:

https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71

https://bitbucket.status.atlassian.com/incidents/19b4rq4rwfqw

At the top of both pages, there is a link Subscribe to updates, if you would like to get notifications when we create, update, and resolve an incident.

Kind regards,
Theodora

김경민
I'm New Here
I'm New Here
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Sep 14, 2023
Error

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

I tried to upgrade docker image from node: 16.14.0-slim to 16.14.0
and this is happening.

Same issue happening right now

 

```

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error
```

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 15, 2023

Hi @Bjorn Basar@Adriaan Swanepoel and @김경민,

I believe you were affected by the incidents we had earlier today:

The incidents have been resolved now, our apologies for the inconvenience this may have caused to you and your team.

At the top of the status page, there is a link Subscribe to updates. You can use that if you would like to get subscribed and get notifications when we create, update, and resolve an incident.

Kind regards,
Theodora

1 vote
Adriaan Swanepoel
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Sep 14, 2023

Same issue here right now:

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

same problem happening RN

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests v20.10.24-multiarch-prod-stable]: 421 Unknown

Im having the same problem today as well.

```
rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-docker-daemon:v20.10.24-multiarch-prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests v20.10.24-multiarch-prod-stable]: 421 Unknown

```

Like Rob Serranilla likes this

having the same problem as well 

jabion
I'm New Here
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Jul 18, 2023

Same problem here in my pipelines

@dionizioaf I was experiencing the same issue, but now is working properly.

Like dionizioaf likes this

Just tried again and its working now.

0 votes
Bea Bugtong
I'm New Here
I'm New Here
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Jul 05, 2023 • edited

Hi! Getting the same issue as well with 500 Internal Server Error.

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code [manifests prod-stable]: 500 Internal Server Error

EDIT: Sorry, this was meant to be a reply to the comment above. 

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