Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Pipeline failing with error: Unable to pull image: Get \"https://public.ecr.aws/v2/\": EOF

Tharinda Hashen November 7, 2023

I configured a linux/docker runner on my ubuntu vm, and added the runner as described in the documentation.

And my runner status is online.

However when I try to execute any step (Basic echo: success) using runs-on this runner, the piepiline fails saying Unable to pull image: Get \"https://public.ecr.aws/v2/\": EOF.

1 answer

1 accepted

0 votes
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 8, 2023

Hi Andrew and welcome to the community!

Is your virtual machine behind a firewall? If so, can you allowlist the domain public.ecr.aws?

The runner images were recently and temporarily moved to AWS ECR after this incident, and we've received similar reports from other customers using a runner on a server behind a firewall. Allowlisting that domain resolved the issue for other users who were facing the same error.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events