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Overview page is taking around 15 seconds to load

I use the overview page frequently.

During the last couple of months, this page is taking about 15 seconds to load which is very frustrating. Is anyone else experiencing this issue?

1 answer

1 accepted

1 vote
Answer accepted
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 29, 2022

Hello @Mike Lewis ,

Thank you for reaching out to Atlassian Community.

I understand you are facing slowness when opening the Bitbucket Dashboard page, and there are multiple variables that might be causing it, so I would like to ask you the following questions :

  • Is the slowness happening only for the dashboard page, or other pages are also affected?  
  • Could you try test-loading the page from a different network and compare the performance ? You can try to route your cellular data for example.
  • Are you seeing slowness only on the UI? Are the clone and push faster?
  • Can you try clearing cookies and cache since it impacts formatting and loading issues on sites and observes if there is any improvement? 

Thank you, @Mike Lewis .

Patrik S

Thanks for the reply @Patrik S ,

I cleared the local cache and cookies but it still takes around 15 seconds before it displays the page. It is only happening on The other pages are fine.

Tried another network, same issue.

using latest Chrome on OSX 12.5.

Also tested on Safari. same issue

I get the same issue. The overview call takes 7 seconds waiting for server response

Screenshot 2022-12-02 at 15.31.41.png

The page load speed has improved today to 1.35 seconds 🎉

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