On premise and Cloud


I have a question about integration.

- Jira Servicedesk Cloud

- Bitbucket on premise

Is it possible to integrate these two together or would it cause to many problems?


Best regards 


1 answer

0 votes

Hi Sol! You can not connect Jira Service Desk to Bitbucket Server, but you can connect Jira Software to Bitbucket Server. You can check Connect Bitbucket Server t oJira Software Cloud for instructions.

Let us know if you have any questions :)


Hello Ana :-)

I am not sure if i made my question precise enough?

The servicedesk is located in the cloud

Bitbucket is on premise.


So, can we send tickets to bitbucket?


Btw I forgot Confluence can we do the same here? can an on premise work together with the Cloud version of servicedesk?



Hi Carsten, your question was clear :) Cloud and Server can be connected, but the Bitbucket integration will only work with Jira Software edition (Cloud and Server). You can not connect Jira Service Desk (Cloud or Server) or Jira Core (Server or Cloud) to Bitbucket (Server or Cloud). It is also not possible to have an integration between Confluence and Bitbucket.

You can, however, generate applinks between all of the applications, but this is different from the integration. For more info you can read Using applinks to link to other applications

Hope this clarifies your question!

Best regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Bitbucket Pipelines

Building a Bitbucket Pipe as a casual coder

...ipe.sh :  #!/bin/bash source "$(dirname "$0")/common.sh" enable_debug extra_args="" if [[ "${DEBUG}" == "true" ]]; then extra_args="--verbose" fi # mandatory variables R...

255 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you