Not recieving verification emails and invitations

Rib0 January 15, 2022

i can't recieve any invitation emails from my team, same problem with other emails from bitbucket

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 17, 2022

Hi @Rib0,

I checked our email logs and I can see some emails we sent to your email address the past days failed to be delivered because we received a soft bounce response from your mail server with the message

550 5.7.1 Message delivery is temporarily blocked

Your email is not in any of our suppression lists. Additionally, I can see that some emails from Bitbucket Cloud were sent today to your email address and they show as delivered to your mail server. Could you please confirm if you have received those?

I would also suggest asking your teammates to resend you now any invitations that were not delivered before.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events