Not receiving email notifications from BitBucket

[Sathya T]

Hi,

I happen to notice that, I have not been receiving email notifications for PRs from Bitbucket for the last few days.

Could you pls check why and help in resolving the issue?

Many Thanks,

Sathya

[Patrik S · Accepted solution]

Hello @Sathya T and thank you for reaching out to Community!

Checking internally I see your email address was added to our impressions list because the most recent emails were bounced by your email server with the following error :

554 5.7.1 [internal] recipient address was suppressed due to customer policy

You should start receiving the emails as usual again. However, if you are still not receiving the emails, we would recommend reaching out to your email provider to confirm if they are not blocking emails coming from Atlassian.

Thank you, @Sathya T !

Patrik S

[Sathya T]

thanks, a lot @Patrik S!

[Thomas Perrin]

Hi,

I am experiencing the same issue on my account 

Could you check my email too ?

Many thanks,

Thomas 

[Patrik S]

Hey @Thomas Perrin ,

I've removed your email from the suppression list as well :)

If you need further help in the future, we recommend creating a new question for your particular issue, as the notification of your comment here might end up being missed.

Thank you @Thomas Perrin !

Patrik S

[Ke Lin]

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