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Not receiving email notifications for commits to the watched repo

I am using bitbucket (standard plan) where I am the admin owner of the repo as well. I am watching the repo and I have also configured my email for notifications. But still I don't receive any emails for commit, etc. to the repo.

4 answers

13 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 31, 2018

Hi @nikhil-covacap@Mark Stickling@loorlab-team ! Turns out this is being caused by a bug related to the new browser experience, until we fix this you can use the following workaround:

  1. Navigate to Bitbucket Settings > Labs
  2. Disable the feature 'New Source Browser experience'
  3. Refresh the repository and click "Overview" tab
  4. Click the drop-down arrow next to the "eye" logo on the right-hand side of the page
  5. Select 'Watch This Repository' and check the boxes for the features you would like to receive notifications for.

This has been reported at Issue #16313.

Please let us know if you have any questions!



Thanks Ana, It works well.



Like Mark Stickling likes this
1 vote
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 26, 2018

Hi Nikhil! Keep in mind that you won't receive notifications of changes made by yourself, you'll need to test it with someone else. Was that your case? Are you still having trouble receiving the notifications?

Kind regards,


Yes, I am not receiving any email notifications for the commits.

Yes, I used to get an email for each push from any of my team mates on repositories that I had opted to get commit notifications for. One day they just stopped and I haven't been able to restart them.

Please help us @Ana Retamal Thanks !

Hi! i have the same problem, not receiving any email notifications for the commits. I already checked the option.


New UI notifications changed :


Screenshot_2018-07-30 loorlab-team notifications — Bitbucket.png

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