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Not receiving email notifications anymore

Dear Support,

I am not receiving e-mail notifications anymore from bitbucket, when a issue is created or a new post is sent to the workspace group; also the pull requests are not notified.

I checked many times all the settings and they are switched on.

From other similar questions and corresponding answers, I read in this forum, I guess my e-mail address has been blocked.

Please could you check if this is the reason for missing e-mail notifications.

Actually this is a big problem for me, since I react promptly to my collaborators activity on bitbucked, thanks to the e-mail, 

If the problem persist, I will be obliged to leave bitbucket and Atlassian services, together with my colleagues and move to alternative  services notifying by e-mail the activities in the repos.

Many thanks in advance and best regards,

Dario 

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Harald Seyr
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 09, 2022

Hi Dario,

please be aware that posting here is probably not resulting in any activity by atlassian support, this here is the community part of the atlassian world.

I suggest to report this issue at Atlassian Support.

Greetings,

Harald

Dear Harald,

many thanks for you suggestion.

With best regards,

Dario 

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