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Not receiving bit bucket new account verification email



I've just tried to set up a new account for BitBucket and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification emails?

I've tried re-sending the email a number of times and haven't received any of them.

Kind regards,


3 answers

I am experiencing the same issue right now. Could you please help?

Same for me

0 votes
Ana Retamal Atlassian Team Sep 26, 2017

Hi Danny! I've checked our mail system and I could see that the verification email was delivered and received in your end. We experienced an issue where some of our emails were delayed, so you were probably affected by that. Apologies for the inconvenience!

Let us know if you indeed received it, or if you need any further assistance :)



Deleted user Sep 20, 2018

Hey, same issue here. I've been told to check my email for verification but nothing there. 





I have tried signing up a couple of email address and i haven't relieved any of the emails to confirm the email?

Is there issues sending emails?


Deleted user Sep 21, 2018

The email came through with quite some delay for myself, 10+ minutes for the two step verification email.

Thanks Jonathan, 

I have been waiting a couple of hours now and nothing has come through and tried another new email and got nothing. 

Deleted user Mar 12, 2019

Same problem here

Same here, no email received when (re)enabling two-step verification.

Same here. Waiting for an hour now ..

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