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Not receiving bit bucket new account verification email

danny bray September 24, 2017

Hi,

 

I've just tried to set up a new account for BitBucket and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification emails?

I've tried re-sending the email a number of times and haven't received any of them.

Kind regards,

Danny.

3 answers

1 vote
Aneximandros October 3, 2018

I am experiencing the same issue right now. Could you please help?

0 votes
Roy Cohen October 12, 2021

Same for me

nir.c@axioma-in.com

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2017

Hi Danny! I've checked our mail system and I could see that the verification email was delivered and received in your end. We experienced an issue where some of our emails were delayed, so you were probably affected by that. Apologies for the inconvenience!

Let us know if you indeed received it, or if you need any further assistance :)

Cheers,

Ana

Deleted user September 20, 2018

Hey, same issue here. I've been told to check my email for verification but nothing there. 

 

thanks,

johnny

Zachary Mealing September 21, 2018

Hi, 

I have tried signing up a couple of email address and i haven't relieved any of the emails to confirm the email?

Is there issues sending emails?

Zach

Deleted user September 21, 2018

The email came through with quite some delay for myself, 10+ minutes for the two step verification email.

Zachary Mealing September 21, 2018

Thanks Jonathan, 

I have been waiting a couple of hours now and nothing has come through and tried another new email and got nothing. 

creotech December 17, 2018

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Deleted user March 12, 2019

Same problem here

jpsecher March 29, 2019

Same here, no email received when (re)enabling two-step verification.

Daniel Miguel Baltes Amado June 3, 2019

Same here. Waiting for an hour now ..

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