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Not received email notification

Hi,

I am adding users to repos, however a particular user is not receiving any email notification.

Please resolve this.

1 answer

0 votes

Hello,

In order to be able to help you, we need to know the email of the user so we can check our email logs.

I see that you have opened a support ticket as well for this issue. Since a user's email is private/personal data, I would suggest posting their email in the support ticket (the ticket is visible only to you and Atlassian staff) instead of here, so that the support engineer handling your ticket can help you.

If you have any questions, please feel free to let me know.

Kind regards,
Theodora

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