Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Not able to change avatar in Bitbucket

I don't seem to be able to change the avatar for my account on Bitbucket. I go to Bitbucket settings, click on the avatar which takes me to my Atlassian account page, I change the avatar there and I can see it changed there even after reloading the page, but I go back to Bitbucket and it still uses my old avatar. I assumed it just takes some time for the change to replicate to Bitbucket, but I have done this one day ago and it's still not there. And what's worst, the Atlassian account page now shows the old avatar as well. Is this a known problem or is there no way to change my avatar on Bitbucket?

33 answers

Log into Bitbucket in incognito mode

I can confirm that this worked for me as well! But wtf atlassian

Like # people like this

This worked for me too, thanks :) but how ridiculous to have to do!

This worked for me!

Now a year on and I have the same problem.

Can we please have a fix for this? This is ridiculous. Over a year of people not being able to change their avatars. Basic account management functionality.

Unbelievable this is still an issue. Does anyone at bitbucket actually read this or is just for show?

Hm, and interestingly enough, I see the new avatar on this site. But if I click on the account settings, I get the old one again.

Same probleme , i can not change the avatar for my account on Bitbucket

Waiting over two days and still nothing. I don't think the avatar on BB will be changed. smile

Keep the avatar whatever you changed. no matter you will see the same old one at the next login attempt. 

Keep it as it is. your changes will be effected after few hours. for instance, if you change it now, just check on tomorrow morning, then your new avatar will be there. laugh


This is just my experience, don't know its a bug or not. 

Anybody seeing this in 2021.... I had to change the bitbucket workspace avatar via chrome. firefox was broken for me.

Guys the same happened with me, I google for Gravatar and figure out that I had this wordpress blog a long time ago and the profile picture is a Gravatar. Atlassian have this integration and by changing my Gravatar, my profile picture on bitbucket was updated. I hope its help some of you.

Same here :(

Same here!  Bump!

same here

Nothing has changed, still waiting!

Same problem still happening

Same for me. been happening for years now

I'm experiencing this as well. By bitbucket avatar is the boring old default one. When I try to change it, it shoots me over to Atlassian, where I have one already set.

Pleasee invalidate the avatar cache when we change the image!

have the same issue

fuck the avatar, i want to change it

I am having the same problem.

same here

Same here.

Changing my avatar in my Atlassian account settings applied to Jira and the forums, but still has not updated in bitbucket months later.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

Git push size limits are coming to Bitbucket Cloud starting April 4th, 2022

Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...

2,231 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you