Not able to change avatar in Bitbucket

[Lukáš Lalinský]

I don't seem to be able to change the avatar for my account on Bitbucket. I go to Bitbucket settings, click on the avatar which takes me to my Atlassian account page, I change the avatar there and I can see it changed there even after reloading the page, but I go back to Bitbucket and it still uses my old avatar. I assumed it just takes some time for the change to replicate to Bitbucket, but I have done this one day ago and it's still not there. And what's worst, the Atlassian account page now shows the old avatar as well. Is this a known problem or is there no way to change my avatar on Bitbucket?

[Tommy Le]

Log into Bitbucket in incognito mode

[Austin Bachman]

I can confirm that this worked for me as well! But wtf atlassian

[Clara]

This worked for me too, thanks :) but how ridiculous to have to do!

[Pablo Modernell]

This worked for me!

[Rob Shearing]

Now a year on and I have the same problem.

[Andrew Koster]

Can we please have a fix for this? This is ridiculous. Over a year of people not being able to change their avatars. Basic account management functionality.

[Lukáš Lalinský]

Hm, and interestingly enough, I see the new avatar on this site. But if I click on the account settings, I get the old one again.

[krisrmal]

Keep the avatar whatever you changed. no matter you will see the same old one at the next login attempt. 

Keep it as it is. your changes will be effected after few hours. for instance, if you change it now, just check on tomorrow morning, then your new avatar will be there. 

This is just my experience, don't know its a bug or not. 

[Lukáš Lalinský]

Waiting over two days and still nothing. I don't think the avatar on BB will be changed. 

[khedidja Elmrabet]

Same probleme , i can not change the avatar for my account on Bitbucket

[Daniel van der Mierden]

Unbelievable this is still an issue. Does anyone at bitbucket actually read this or is just for show?

[Sean Heffernan]

Also experiencing this.

[Denis Tkachenko]

Also experiencing this =(

[Fritz Green]

I am also experiencing this issue. I already have an avatar in my Atlassian account and have for a long time, but it does not display in Bitbucket. Interestingly, it displays correctly here in these forums.

[Fritz Green]

There seems to be an open Bug issue for this problem: JSWSERVER-14802

[Yousif Al-Raheem]

Same issue here

[Mikael Baron]

I have the same problem.

[Guillermo Moraleda]

Same issue here

[Samer Kassem]

Same problem, and not appearing in forums either.

[Pavel Laptev]

Same issue

[Austin Bachman]

Changing my avatar in my Atlassian account settings applied to Jira and the forums, but still has not updated in bitbucket months later.

[Rui Leal]

Same here.

[RD AsiaYo]

same here

[Paolo Baesso]

I am having the same problem.

[Luigui Moreno]

fuck the avatar, i want to change it

[Florian Degenhardt]

have the same issue

[Luigui Moreno]

Pleasee invalidate the avatar cache when we change the image!

[Rajiv Raman]

I'm experiencing this as well. By bitbucket avatar is the boring old default one. When I try to change it, it shoots me over to Atlassian, where I have one already set.

[Joshua Pack]

Same for me. been happening for years now