Not able to change avatar in Bitbucket

I don't seem to be able to change the avatar for my account on Bitbucket. I go to Bitbucket settings, click on the avatar which takes me to my Atlassian account page, I change the avatar there and I can see it changed there even after reloading the page, but I go back to Bitbucket and it still uses my old avatar. I assumed it just takes some time for the change to replicate to Bitbucket, but I have done this one day ago and it's still not there. And what's worst, the Atlassian account page now shows the old avatar as well. Is this a known problem or is there no way to change my avatar on Bitbucket?

16 answers

3 votes

Now a year on and I have the same problem.

Hm, and interestingly enough, I see the new avatar on this site. But if I click on the account settings, I get the old one again.

Keep the avatar whatever you changed. no matter you will see the same old one at the next login attempt. 

Keep it as it is. your changes will be effected after few hours. for instance, if you change it now, just check on tomorrow morning, then your new avatar will be there. laugh


This is just my experience, don't know its a bug or not. 

Waiting over two days and still nothing. I don't think the avatar on BB will be changed. smile

Also experiencing this.

Same probleme , i can not change the avatar for my account on Bitbucket

Also experiencing this =(

I am also experiencing this issue. I already have an avatar in my Atlassian account and have for a long time, but it does not display in Bitbucket. Interestingly, it displays correctly here in these forums.

There seems to be an open Bug issue for this problem: JSWSERVER-14802

I have the same problem.

Same issue here

0 vote

Same problem, and not appearing in forums either.

0 vote

Same issue

0 vote

Changing my avatar in my Atlassian account settings applied to Jira and the forums, but still has not updated in bitbucket months later.

Same here.

0 vote
RD AsiaYo I'm New Here Monday

same here

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