No access to workspace

Question

Hey,

I startet with Bitbucket some weeks ago. I made a workspace and try to use ist now.

I can see the Bitbucket with the workspace in my admin overview.

If I try to open Bitbucket I always get a 404 "Resource not found".

If I try to open the Bitbucket Settings I always get a failure "You du not have access to view this workspace."

I'm an Org-Admin and it doesn't matter which role I set in the product.

What is my mistake - thank you

vikram_eupqsc · Accepted Answer

Hi @Rösch, Sebastian

Welcome to Atlassian Community.

If you have a free subscription and do not login for long time then your workspace will be archived or permission will be revoked -- in this case only Atlassian Team member only can help to restore.

If you have paid subscription then you can directly raise a support ticket from below url so that your issue will be resolved quickly ASAP and you can have a track of your ticket.

https://support.atlassian.com/

Vikram P