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My team-member forgot his password, When he clicked "Send recovery link NO EMAIL RECEIVED" to his Email account. Tried many times, but no luck. I think his account may be blocked or something... Not sure WHY? How to enable his account back as we have projects / repos / sources files under his account?
His Email account is: [redacted]
Any help is highly appreciated! PLEASE!!!
Thanks a mill in advance!
Hi @Abitha SAT
I found that email address was being suppressed on our side. I have removed this suppression. That user should be able to receive email from our services now. Try to send the recovery link once more.