My problem is I already deleted branches that I know contains large sizes. I expect my bitbucket repo to be reduced. Also take note that I enabled the "Delete dangling commits when over size limit in the Labs. I tried to a gc prune in my local where my size-pack became 629MB. Please check code snippet below
$ git count-objects -vH
size: 0 bytes
size-pack: 626.69 MiB
size-garbage: 0 bytes
My repo name is skr
Also, I do not know why any of my bitbucket workspace is not visible in https://support.atlassian.com/contact/. See attached photo
I ran a git gc on this repo and its size is now down to 619.5 MB so you and your team should be able to push.
When you have the Labs feature "Delete dangling commits when over size limit" enabled, the git gc will run if you reset a branch to undo the large commits and then push this to Bitbucket, as documented here: https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/ in the section "Rewind history to undo large commits".
This is no longer needed now, since I ran the git gc. Are you planning to rewrite history to further reduce the repo's size, or are you ok with the size it has now?
Regarding your workspace not being visible, I believe this happened if you were logged in to an Atlassian account that doesn't have access to the workspace unnotechmanila. In this case, you can log out from the support portal and log back in with an email that has access to this workspace. Alternatively, you can select the link "Continue without workspace URL" and you should still be able to create a ticket.
Please feel free to let me know if things are ok now and if you need anything further.
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