I've changed my email address and now there's two accounts. If I log in with email@example.com I can use bitbucket normally but if I go to my atlassian settings I see as current email firstname.lastname@example.org. If I try to log in with email@example.com right into bitbucket, I have to sign up again (set my new username).
Why did this happen and how can I fix it? I've noticed it when I got a group invitation to my old email address and I couldn't accept. Is there a way to merge the two accounts?
Hi Paul! I've checked your email address (the one you used to submit this post) and I could see it's a secondary email address for your Bitbucket Cloud account.
Signing up with a secondary email address is not possible, if you try to do that our system will see that it's not associated to any Bitbucket account (as a primary) and will try to create a new account for you (thus, why it's asking you for a username). If you want to make that email address your primary one, you can do so by logging into Bitbucket with your current primary account and following the steps:
Let us know if you have any questions :)
As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs