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Missing all repos from Bitbucket

Francesco Marassi
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January 14, 2024

I logged into my account first time in more than a year and all my repositories are missing. Now it seems like I'm on a new workspace and I can't access the older one. I checked the email and it's the same, I also used the same login info to access.

How to recover all my work?

1 answer

1 vote
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2024

Hi Francesco,

I'd suggest checking your commit history, and also your git config locally to determine if there are any other email addresses listed here:

git log
git config --list

I would also suggest checking your remote list and comparing the workspaceID listed here with the workspaceID listed in your current workspaces Workspace Settings:

git remote -vvv 

The last thing I'd suggest is attempting to login with each and every single email address that you remember being an owner of.

If you are unable to locate the correct workspaceID/access your data, please let me know as I will need to raise a support ticket on your behalf.

Cheers!

- Ben (Bitbucket Cloud Support)

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