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cloudaccer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 29, 2024

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Wait a few moments, then try again. If this keeps happening, check the current operational status of Bitbucket Cloud at bitbucket.status.atlassian.com

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If the problem persists, contact Support and include the code displayed above, if one is provided.

 

2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2024

Hi @cloudaccer and welcome to the community!

I checked the error code in our system and I noticed that the browser version you are using is not the latest one for that specific browser.

Bitbucket Cloud supports the latest versions of certain browsers listed here:

Can you please try updating your browser to the latest version, and let me know if the issue persists or not?

If the issue persists, I would also like to ask if you get the same behavior in a Private (Incognito) window of that browser.

Kind regards,
Theodora

0 votes
vikram
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 1, 2024

Hi @cloudaccer 

Welcome to Atlassian Community,

Try clearing your browser cache and load this again,

if the above does not work - try to load your repository in a different browser with all add-ons disabled

or

try in Incognito mode and let me know.

If above all does not work, and if you have a paid subscription please raise a support ticket with Atlassian Team. 

or else if it is a free subscription one of the Atlassian Team member should help. 

With Regards

Vikram P

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