I have updated my workspace email address from name1@domain.comtoname2@domain.com, but the change has not been reflected in the Atlassian account. Unfortunately, attempts to update the email have been unsuccessful.
I would appreciate your assistance in resolving this issue and updating my email address as requested. I would prefer to retain this account with the updated email address instead of creating a new one.
Please let me know if any further details or actions are required from my side.
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2024 edited
Hi Shanthini,
Are both of the email addresses tied to an existing Atlassian account already? If so, updating will not work - could you copy paste any errors you see?
Cheers!
- Ben (Bitbucket Cloud Support)
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