I see that you opened a support ticket for this and the issue has been resolved!
I just wanted to post the solution here for future reference, in case any other user with the same issue comes across your post:
It is possible to have 2FA enabled for an Atlassian account (https://id.atlassian.com/) and also for a Bitbucket account (https://bitbucket.org/). If 2FA is enabled for both, you'll be asked for a 2FA code twice when attempting to log in to Bitbucket Cloud. If you want to disable 2FA, you'll need to disable it for both the Atlassian and the Bitbucket account.
In the screenshot above, there is a link "Forgot code?" which will allow you to request a 2FA recovery email in order to disable 2FA for the Bitbucket account.
Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...
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