LFS Invoice

[Jeremie]

Hello,

We recently bought a Standard plan for LFS on Bitbucket and I'm looking for an invoice or billing receipt to give to our accounting department. So far no luck, I don't have an order # or any kind of purchase number. 

Where can I find this information ?

Thank you

[Patrik S · Accepted solution]

Hey @Jeremie ,

You can check for all the licenses where you are a billing or technical contact by going to https://my.atlassian.com.

It's important to note that you will only be able to see the licenses and access orders, invoices and quotes if you are a billing or technical contact. If you want to be added as a billing/technical contact, any existing billing or technical contacts can log into my.atlassian.com, select the product or subscription in question, and enter your e-mail address.

Hope that helps! Let me know if you have any other questions.

Thank you, @Jeremie !

Patrik S

[Jeremie]

All sorted out, 

Thank you for your help

[Jeremie]

Hello,

Unfortunately, the LFS for Bitbucket Licence does not show there, I'm assuming it's because I'm not set as a Billing contact, but we can't find a way to change this.

Any other options ?

Thank you.

[Nic Brough -Adaptavist-]

Ok, it's either a non-marketplace app (in which case, you'll need to contact the vendor directly), or you're not a billable person (you'll need to ask who is, and talk to them), or it's part of your Bitbucket licence already (same answer as "you're not the billable person")

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Go to my.atlassian.com and click on the "orders" option.

[Jeremie]

Hello,

Unfortunately, the LFS for Bitbucket Licence does not show there, I'm assuming it's because I'm not set as a Billing contact, but we can't find a way to change this.

Any other options ?

Thank you.