Jira Issue key checks doesn’t work

[Vijay Kene]

Jira Issue key checks doesn’t work 

Also JQL clause not worked

JQL clause should check whether Jira is not (“Closed”, “Resolved”)

PFA

[Caterina Curti]

Hi Vijay,

Are you using an app from the Atlassian Marketplace? Can you point us to the correct one so that we can help you further?

Cheers,

Caterina - Atlassian Support