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Is there a way to increase the timeout of a webhook?

If I trigger the webhook manually it takes awhile to finish but it does finish. When the webhook is triggered via a push to bitbucket I get a timeout error. How can I increase the time allowed for the webhook to finish so I don't get this error?

3 answers

Please make sure that you have whitelisted the bitbucket IPs. Usually webhooks get timeout because of firewall issue.

Create a shell script that PHP executes and sends the output to dev null. The script continues in the background and everything works now.

0 votes

Hi Gary,

 

Is this for Bitbucket Server (hosted on your premises) or Bitbucket Cloud (accessible at bitbucket.org)?

 

If that's about Bitbucket Server, you could try increasing this timeout:

plugin.com.atlassian.stash.plugin.hook.connectionTimeout

The default is 10000 milliseconds. See Bitbucket Server config properties for more details.

 

However, I would try to troubleshoot why the hook is timing out (i.e. what exactly is taking a long time to complete). The setting above only increases the connection timeout.

 

Cheers,

Caterina - Atlassian Support

Thanks for answering. I found a solution. The webhook needs to trigger a Jekyll build that takes about 30 seconds. I created a shell script that PHP executes and sends the output to dev null. The script continues in the background and everything works now.

Could you share the script. 

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