Invitation email not received

dasatti
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September 21, 2023

I tried to invite new developer to access the repository but he is not receiving the invitation email. He has a yahoo.com email. I then try to send a test invitation to another yahoo.com email but again did not receive any invitation email. Can you please check?

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 21, 2023

Hi dasatti,

I cannot see any active invitations for a yahoo account - only a gmail account. That user with the gmail account has already accepted the invitation and is a member of that Free workspace.

I notice that one of your paid workspaces is exceeding its plan limit which would prevent further users from being added, please follow the article below to resolve this:

 

Cheers!

- Ben (Bitbucket Cloud Support)

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