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Impossible to add ssh key to repository

Anthony Cavatz
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I'm New Here
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July 21, 2022

Hello

I'm trying to add a ssh key to my repository but I get this error
"Someone has already added that key as an access key to a repository."


I went through all the repositories and the key is not referenced in any of them. 

Someone could help me please

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2022

Hey @Anthony Cavatz 

G'day and Welcome to the community!

The error means someone has already used the SSH key. So to verify, has this SSH key been added to your account? If yes, you can't use the same SSH key on a repository if you've added the SSH key to your account. 

However, if you never added the SSH key to your account, then maybe someone used the SSH key before you used it. This can happen if you are using a shared notebook/machine.

If this s the case, please let me know.

Cheers,
Syahrul

Anthony Cavatz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 24, 2022

Hello

The key has never been used for an account...

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2022

Hey @Anthony Cavatz 

Noted, I have proceeded to raise a Support ticket for you to further investigate this issue. You can access your ticket at our Support portal 

Cheers,
Syahrul

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