I want to cancel my Atalassian account (including Trello and BitBucket) completely

fspiga
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December 27, 2024

I am trying since 30 minutes to delete my account permanently. Apparently I have a active "Bitbucket (Cloud) (Monthly Payments)" subcription associated to unknow what exactly. It costs me zero but still bother me having it. 

How can i delete it? 

How can I cancel my account?

I tried from id.atalassia.com but i continue to receive this message: "This account is related to active accounts that are set to AUTO-RENEW. This account is the primary billing contact for one or more products. This account is a technical contact for one or more products. To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact."

 

Help to get this sorted buy Atalassian Customer Support staff will be really appreciated.

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