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I stopped receiving emails

Carlos Rodero
I'm New Here
I'm New Here
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September 10, 2021

hello, I had a problem with my email server and I stopped receiving emails, I believe the system must have blocked because it didn't find my email during the failure period. My email: <email_removed>

1 answer

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 10, 2021

Hi Carlos,

Your email was indeed in a suppression list. It looks that Bitbucket attempted to send you an email while there was a problem with your email server, there was a hard bounce response, and your email was placed in a suppression list.

I went ahead and removed it, so you should be able to receive Atlassian/Bitbucket emails now.

Please feel free to let me know if things are ok and if you need anything further.

Kind regards,
Theodora

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