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I stopped receiving email notifications

With no changes to my notification settings I noticed I have stopped receiving emails when mentioned on tickets I am watching. I suspect I'm on the suppression list mentioned in other questions here.


These are the related questions:

Could anybody please investigate following email:

1 answer

0 votes

Hi @Steve Brewer  ,

I checked in our system and there was indeed a hard bounce event for your email, created on 30th November 2020, with the message:

550: 550 5.1.1 Requested action not taken: mailbox unavailable

The hard bounce informs us that the email does not exist and it is then placed in a suppression list, as we no longer try to send to non-existing emails. This could have happened due to a technical issue with your company's mail server.

I went ahead and removed your email from the suppression list.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,

I was able to receive bitbucket notification emails today. Thank you @Theodora Boudale 

Like Theodora Boudale likes this

That's good to hear Steve, thank you for the update and you are very welcome!

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