I stopped receiving email notifications for Bitbucket & Jira

[psanchezsanchez]

All people of our team have stopped receiving email notifications for bitbucket and Jira (Confluence continues working). Could you please check if our email domain (lockup.es) is in the suppression list?

Thanks

[Mark C · Accepted solution]

Hi @psanchezsanchez

Thank you for reaching out to the community.

Indeed, there were email addresses listed in our email suppression list with the same email domain you've shared.
For that, I went ahead and removed all emails from our email suppression list.

Would it be possible for you to check if you're now receiving email notifications?
Hope it helps and let me know how it goes.

Regards,
Mark C

[Pedro Sánchez]

It is working properly.

Thanks a lot!

PS: Bad account, I don't kow how to delete this reply.

[psanchezsanchez]

Now we receive the email notifications.

Thanks a lot!!