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I'm not receiving verification emails from Atlassian

Hi,

I've tried to set up a new account for BitBucket for my work and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification emails?

I've tried re-sending the email a number of times and haven't received any of them.

Can you please help me?

Thanks in advance!

1 answer

1 vote
Caroline R Atlassian Team Apr 28, 2022

Hi, @Seong Hyeok Lee, welcome to the community! 

I checked our logs and confirmed that your email domain had a block on the server that prevented emails from being sent to you. So I removed your domain from this suppression list. 

Could you please confirm if you receive the email now? 

Kind regards, 
Caroline 

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