Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,216
Community Members
 
Community Events
165
Community Groups

I'm not receiving verification emails from Atlassian

Edited
Hi,

I've tried to set up a new account for BitBucket for my work and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification emails? 

I've tried re-sending the email a number of times and haven't received any of them.

My email is <email removed for privacy reasons>

Kind regards,

Leon

1 answer

0 votes
Caroline R Atlassian Team Nov 05, 2021

Hi, Leon! Welcome to the community! 

We have contacted our internal team to investigate this issue and they have confirmed that your domain has blocked our IPs, so this is the reason you were not receiving our emails. We have reached out to them to unblock our IPs. 

Could you please test it now and confirm if you receive the email?

Thank you.

Kind regards,
Caroline

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

Git push size limits are coming to Bitbucket Cloud starting April 4th, 2022

Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...

2,225 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you