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I'm not receiving verification emails from Atlassian


I've tried to set up a new account for BitBucket for my work and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification emails? 

I've tried re-sending the email a number of times and haven't received any of them.

My email is <email removed for privacy reasons>

Kind regards,


1 answer

0 votes
Caroline R Atlassian Team Nov 05, 2021

Hi, Leon! Welcome to the community! 

We have contacted our internal team to investigate this issue and they have confirmed that your domain has blocked our IPs, so this is the reason you were not receiving our emails. We have reached out to them to unblock our IPs. 

Could you please test it now and confirm if you receive the email?

Thank you.

Kind regards,

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