I'm not receiving bitbucket invitations on my company email

[maria.mott]

Good afternoon.

My manager sent me an invitation to collaborate on a project but the invitation email doesn't arrive at all. he tried to resend the email but it didn't work either.

Could you please check this problem?

[Theodora Boudale · Accepted solution]

Hi Maria and welcome to the community!

Your email was in one of our suppression lists because we attempted to send an email at a time the email account was not operational yet. In this case, the email is added to a suppression list as we no longer try to resend to non-existing emails.

I went ahead and removed your email address from that list.

Could you please ask one of your admins to resend the invitation now?

A new invitation needs to be sent, as the previous ones were dropped.

Kind regards,
Theodora

[maria.mott]

Thanks very much! It's working properly now :)